We are a well-established, family-owned company looking for an experienced Acumatica ERP Business Analyst/Administrator to join our team. This role offers a unique blend of technical and analytical responsibilities, ideal for a candidate with solid Acumatica experience and excellent communication skills. As an integral part of our team, you will manage our internal Acumatica ERP system, focusing on optimization, process improvement, user support and training, and ongoing system enhancements. Join us in a collaborative, positive environment where your expertise will drive impactful changes and continuous improvement in our business operations.
Responsibilities
System Administration
- In collaboration with our support partner, maintain the Acumatica Cloud ERP system and related applications.
- Monitor system performance, ensuring stability and security.
- Manage user accounts, permissions, and access controls.
- Troubleshoot and resolve system issues promptly, submitting a help ticket as needed.
- Coordinate and implement system updates, patches, and upgrades.
- Coordinate and implement integration activities between Acumatica and other lines of business applications.
- Develop and maintain an “Acumatica Roadmap”, which includes a rolling prioritized list of desired fixes or improvements, report/dashboard requests, and planned annual enhancements.
Business Analysis
- Collaborate with departments to understand business needs and requirements as our company continues to grow.
- Analyze current business processes and workflows to identify inefficiencies.
- Develop and document detailed business requirements and specifications to inform enhancement needs.
- Provide recommendations for process improvements and system enhancements.
- Assist in the design and implementation of new Acumatica ERP modules and features.
- Conduct user training sessions and create instructional/support materials.
- Develop generic inquiries, side panels, dashboards, and forms as needed to meet business requirements as articulated in the Acumatica Roadmap.
Qualifications
- Experience within Information Technology, Computer Science, Business Administration, or related field.
- Experience as a System Administrator and/or Business Analyst, preferably with Acumatica Cloud ERP.
- Strong technical knowledge of Acumatica Cloud ERP.
- Proficiency in database management, query development, and utilization of business intelligence tools like Power BI.
- Ability to communicate complex technical concepts to non-technical stakeholders.
- Strong organizational and time management skills.
